Do you offer free shipping?

Yes. We offer free shipping on all products to the United States, Canada, the European Union, and the United Kingdom.

How long does shipping take?

Because each item is made to order, delivery typically takes about 7–10 days from production to arrival at its destination. In some cases, orders may arrive sooner depending on the location and carrier.

What is your return policy?

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition in which you received it, unworn or unused, and you will need the receipt or proof of purchase.

How do I start a return?

To start a return, please contact us at support@dreseart.com with your order details and a brief explanation. We will provide instructions on how and where to send your package.

When will I receive my refund?

You should expect to receive your refund within four weeks of giving your package to the return shipper. In many cases, refunds are issued more quickly once the returned item has been received and inspected.

Which regions do you ship to?

We currently ship to customers in the United States, Canada, the European Union, Switzerland and the United Kingdom, with free shipping to all of these regions (except Switzerland).